At JustBeQueen, we value each and every single customer. Our top priority is making sure that every package gets delivered to our customer as soon as possible. Normally you will receive your order in 15-30 business days from the date that it is placed.
- A confirmation email will be sent to you once the order is authorized and verified.
- Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
Total Delivery Time = Processing Time + Shipping Time
It normally takes 5-10 business days to process your order. Please note that holidays & weekends are not included.
- Shipment takes approximately 10 to 20 business days to reach destination countries.
- Shipping Time is estimated and it commences from the date of shipping, please noted that it could take longer than expected due to an invalid address, customs clearance procedures or other issues.
Three solutions for the delivery delay. (One out of three)
- Usually, it takes about 30-90 days to some countries, and we do offer compensation if the shipping beyond the timeframe as stated on shipping policy
- $5-$10 cash or 10%-15% off coupon code for second purchase
- Free shipping for orders above US$69.
If the order amount is less than $69, postage will be charged according to the package weight.
- 30%-100% shipping cost compensation according to your situation